Why is the number 93 so important to RITS?

The latest edition of Polish IT Community Report 2022 prepared by Bulldogjob shows that Polish IT specialists are rather satisfied with their jobs. 72% of respondents rated their level of satisfaction with their current job as high and very high. Are the specialists employed by RITS Professional Services satisfied as well?

The first satisfaction survey conducted at the end of the last year among IT specialists working with RITS Professional Services shows that as many as 93% of them would recommend working with us to their friends.

– And they do so! Last year the company launched a referral program that allows participants to recommend their friends for a job. However, you can also recommend yourself. We did not expect the response to be so great. When compared to our competitors – we are a young company. It is a huge satisfaction to be the one being recommended – says Anna Frąckowiak-Kaczmarek, Head of Marketing at RITS Professional Services.

What is the thing that IT professionals value most in working with RITS Professional Services?

The most popular answer in this case was the professional care of an individual consultant provided to every specialist who begins working with us. As many as 40% of respondents appreciated it. The Professional Services department has been operating at RITS under Michał Jaremek’s supervision for a few years.

– We ensure that each stage of the project developed for our client flows smoothly and the specialist working on the project is satisfied with the cooperation. Our Professional Services department consists of wardens of the IT specialists who carry out projects for clients. We decided to create it several years ago and from today’s perspective I believe that such a department is now a necessity for the efficient functioning of companies providing outsourcing of employees and IT teams. A professional company must perform cooperation with IT specialists in a professional manner. I am very pleased that this aspect is at the top of the assessment given by IT specialists – comments Michał Jaremek, board member at RITS Professional Services.

Professional Services consultants ensure comfort, talk about needs, look for solutions to the appearing challenges – they support the whole process of collaboration. Their task is also to support the career development paths of the IT specialists by choosing the right trainings. They provide suport in terms of financial settlements and B2B agreements.

RITS offer much more to specialists than the market does. RITS does not hire specialists only for projects. RITS has created a whole ecosystem for them, within which it ensure continuity of work, a system of benefits unique on  the market, and the opportunity for continuous development through professional feedback. And all this under the supervision of consultants who act as personal wardens of the specialists.

‘Excellent contract warden’, ‘a warden who takes care of everything’, ‘personal approach to me as a specialist’, ‘I am very satisfied with the standard of cooperation’ – these are just a few opinions expressed by IT specialists in the survey regarding their satisfaction with working with their wardens.

The projects will be even more interesting

Attractiveness of projects was ranked second on that list, indicated by 30% of specialists. For 27% of them (4th place) the interesting clients are of high importance, and 23% (5th place) appreciate large client base which gives the possibility to change the project while maintaining continuity of work.

– In 2015, we began as Relyon IT Services start-up. We were just building customer confidence in the IT outsourcing service. Today, RITS Professional Services and our IT specialists work for international players who often have very high expectations. This means that there is no shortage of attractive projects for IT specialists – says Łukasz Kośnik, CEO at RITS Professional Services.

29% of specialists value attractive rates and the RITS Expert platform, where all up-to-date information can be found online. Remuneration rates convince the specialists to start working with RITS – for as many as 69% of them it was the most important criterion. However, as can be observed in the responses regarding satisfaction with cooperation – at a later stage, money are not so significant. More important aspects are professional, competent care and attractiveness of projects.

– Remuneration is one of the most significant motivations for our IT specialists to change employment. However, after several years of working with RITS I can confirm with confidence that it is not the only factor. The specialists undoubtedly appreciate the professionalism and support of our consultants at every stage of the recruitment process and project implementation – says Malwina Handermander, Delivery Manager at RITS Professional Services.

Two other reasons for beginning to work with RITS mentioned by the specialists were the projects for which they were invited (61%) and the client for which the projects are being carried out (42%).

– At the moment we have over 50.000 IT specialists in our database, over 460 of whom are our full-time employees. I am very pleased that as many as 93% of them would recommend working with RITS Professional Services to their friends. Today, when the demand for IT specialists far exceeds the supply, the project and the client for whom we implement it are of key importance. It is also significant to ensure that our specialists can perform their work remotely. Therefore, for over a year now, we have strongly focused on acquisition and Lead Generation to provide our current and future employees with interesting challenges in an international environment and interesting technologies – says Paweł Olejniczak, VP Sales at RITS Professional Services.